Returns & Exchanges

We want you to feel confident and beautiful in your Ruti pieces, which is why we offer a seamless return process for items in their original, unworn condition within 30 days of delivery. Enjoy a full refund to your original payment method or opt for an easy exchange to find your perfect fit.

1

Initiate Your Request

Visit our online return portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging with all tags attached, and include the provided packing slip to ensure fast processing.

3

Label and Ship

Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our studio inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing